Table: pagerduty_escalation_policy - Query PagerDuty Escalation Policies using SQL

PagerDuty Escalation Policies are a crucial component of the PagerDuty incident management platform. They define the sequence in which alerts are sent to different individuals or teams until the incident is acknowledged or resolved. These policies play a vital role in ensuring timely response to incidents and maintaining service reliability.

Table Usage Guide

The pagerduty_escalation_policy table provides insights into Escalation Policies within PagerDuty's incident management platform. As an incident manager or DevOps engineer, explore policy-specific details through this table, including the associated teams, services, and escalation rules. Utilize it to gain a comprehensive understanding of your incident response workflow, and to ensure an effective and timely response to incidents.

Important Notes

• If no created_at key qual is specified, incidents from the last 30 days will be returned by default.

Examples

Basic info

Explore the fundamental details of PagerDuty's escalation policies to understand their structure and access points. This can be useful in quickly assessing the policies and identifying the specific ones for review or modification.

List default escalation policy

Explore the default escalation policy within your system. This allows you to understand and manage the standard procedures in place for escalating issues.

List unused escalation policies

Discover the escalation policies that are not currently linked to any services or teams, which could help optimize resource allocation and streamline incident management processes.

List policies that do not repeat if incidents are not acknowledged

Explore which escalation policies are set to not repeat if incidents are not acknowledged. This can be useful to identify potential gaps in incident management where critical alerts may be missed.