turbot/zendesk

steampipe plugin install zendesksteampipe plugin install zendesk

Table: zendesk_group

When support requests arrive in Zendesk Support, they can be assigned to a Group. Groups serve as the core element of ticket workflow; support agents are organized into Groups and tickets can be assigned to a Group only, or to an assigned agent within a Group. A ticket can never be assigned to an agent without also being assigned to a Group.

Examples

Basic group info

select
id,
name
from
zendesk_group;

.inspect zendesk_group

When support requests arrive in Zendesk Support, they can be assigned to a Group. Groups serve as the core element of ticket workflow; support agents are organized into Groups and tickets can be assigned to a Group only, or to an assigned agent within a Group. A ticket can never be assigned to an agent without also being assigned to a Group.

NameTypeDescription
created_attimestamp without time zoneThe time the group was created
deletedbooleanTrue if the group has been deleted
idbigintUnique identifier for the group
nametextName of the group
updated_attimestamp without time zoneThe time of the last update of the group
urltextAPI url of the group