Plugins
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Tables in FreshService

The freshservice plugin includes 38 tables:

Name
Description
Queries
Obtain information about Agents (operators) of the FreshService instance.
Obtain information about Agent Roles from the FreshService instance.
Obtain information about Announcements from the FreshService instance.
Obtain information about Assets stored within the FreshService instance.
Obtain information about the Components of a specific Asset.
Obtain information on Contracts for a specific Asset
Obtain information about Asset Types from your FreshService instance.
Obtain the Business Hours configurations from the FreshService instance.
Obtain information on Changes raised in the FreshService instance.
Obtain information about Notes attached to Changes in the FreshService instance.
Obtain information about Contracts from the FreshService instance.
Obtain information about Contract Types in the FreshService instance.
Obtain information about Departments stored within the FreshService instance.
Obtain information on locations registered in the FreshService Instance.
Obtain information on Problems raised in the FreshService instance.
Obtain notes for a specific Problem in the FreshService instance.
Obtain tasks based on an associated Problem in the FreshService instance.
Obtain time entries for a specific Problem in the FreshService instance.
Obtain information on Products in the FreshService instance.
Obtain information on Purchase Orders raised in the FreshService instance.
Obtain information on Releases within the FreshService instance.
Obtain notes for a specific Release in the FreshService instance.
Obtain tasks based on an associated Release
Obtain time entries for a specific Release
Information about requesters (users) of the FreshService instance.
Obtains information about Service Items from the Service Catalog on the FreshService instance.
Obtain information on Service Level Agreement Policies defined in the FreshService instance.
Obtain information on Software stored in the FreshService instance.
Obtain information about Installations of Software registered in the FreshService instance.
Obtain information Users assigned to Software.
Obtain information on Solution Articles stored in the FreshService instance.
Obtain information about Solution Categories in the FreshService instance.
Obtain Solution Folders from the FreshService instance.
Obtain information on Tickets raised in the FreshService instance.
Obtain conversation entries for a specific Ticket
Obtain tasks based on an associated Ticket
Obtain time entries for a specific Ticket
Obtain information on Vendors stored in the FreshService instance.