freshservice_agentfreshservice_agent_rolefreshservice_announcementfreshservice_assetfreshservice_asset_componentfreshservice_asset_contractfreshservice_asset_typefreshservice_business_hourfreshservice_changefreshservice_change_notefreshservice_contractfreshservice_contract_typefreshservice_departmentfreshservice_locationfreshservice_problemfreshservice_problem_notefreshservice_problem_taskfreshservice_problem_timeentryfreshservice_productfreshservice_purchase_orderfreshservice_releasefreshservice_release_notefreshservice_release_taskfreshservice_release_timeentryfreshservice_requesterfreshservice_servicefreshservice_sla_policyfreshservice_softwarefreshservice_software_installationfreshservice_software_userfreshservice_solution_articlefreshservice_solution_categoryfreshservice_solution_folderfreshservice_ticketfreshservice_ticket_conversationfreshservice_ticket_taskfreshservice_ticket_timeentryfreshservice_vendor
Table: freshservice_service
Obtain information about Service Items from the Service Catalog on the FreshService instance.
Examples
List all service items
select *from freshservice_service;
Get a specific service item by id
select name, short_descriptionfrom freshservice_servicewhere id = 27000112233;
Schema for freshservice_service
Name | Type | Operators | Description |
---|---|---|---|
_ctx | jsonb | Steampipe context in JSON form, e.g. connection_name. | |
allow_attachments | boolean | Set to true if the requester is allowed to attach a file. | |
allow_quantity | boolean | Set to true if the requester is allowed request more than 1 quantity. | |
botified | boolean | Set to true if the service item is 'bot-ready'. | |
category_id | bigint | ID of the category of the service item. | |
ci_type_id | bigint | ID of the asset type associated with the product. | |
cost | text | Cost of the service item. | |
cost_visibility | boolean | Set to true if cost should be visible to the requester. | |
create_child | boolean | Set to true if child items can be created as separate service requests. | |
created_at | timestamp with time zone | Timestamp when the service item was created. | |
deleted | boolean | Set to true if the service item is deleted. | |
delivery_time | bigint | Estimated delivery time of the service item (in hours). | |
delivery_time_visibility | boolean | Set to true if delivery time of the service item should be visible to the requester. | |
description | text | Description of the service item. | |
display_id | bigint | ID of the service item specific to your account. | |
group_visibility | bigint | 1 denotes visibility to all requesters. 2 for restricted visibility. | |
id | bigint | = | ID of the service item. |
is_bundle | boolean | Set to true if the service item contains child items. | |
item_type | bigint | 1 indicates a normal item. 2 indicates a loaner item. | |
name | text | Name of the service item. | |
product_id | bigint | The ID of the product mapped to the item. | |
quantity | bigint | The quantity set against the service item. | |
short_description | text | Short description of the service item. | |
updated_at | timestamp with time zone | Timestamp when the service item was updated. | |
visibility | bigint | 1 denotes draft and 2 denotes published. |