theapsgroup/freshservice
steampipe plugin install theapsgroup/freshservice

Table: freshservice_service

Obtain information about Service Items from the Service Catalog on the FreshService instance.

Examples

List all service items

select
*
from
freshservice_service;

Get a specific service item by id

select
name,
short_description
from
freshservice_service
where
id = 27000112233;

Schema for freshservice_service

NameTypeOperatorsDescription
_ctxjsonbSteampipe context in JSON form, e.g. connection_name.
allow_attachmentsbooleanSet to true if the requester is allowed to attach a file.
allow_quantitybooleanSet to true if the requester is allowed request more than 1 quantity.
botifiedbooleanSet to true if the service item is 'bot-ready'.
category_idbigintID of the category of the service item.
ci_type_idbigintID of the asset type associated with the product.
costtextCost of the service item.
cost_visibilitybooleanSet to true if cost should be visible to the requester.
create_childbooleanSet to true if child items can be created as separate service requests.
created_attimestamp with time zoneTimestamp when the service item was created.
deletedbooleanSet to true if the service item is deleted.
delivery_timebigintEstimated delivery time of the service item (in hours).
delivery_time_visibilitybooleanSet to true if delivery time of the service item should be visible to the requester.
descriptiontextDescription of the service item.
display_idbigintID of the service item specific to your account.
group_visibilitybigint1 denotes visibility to all requesters. 2 for restricted visibility.
idbigint=ID of the service item.
is_bundlebooleanSet to true if the service item contains child items.
item_typebigint1 indicates a normal item. 2 indicates a loaner item.
nametextName of the service item.
product_idbigintThe ID of the product mapped to the item.
quantitybigintThe quantity set against the service item.
short_descriptiontextShort description of the service item.
updated_attimestamp with time zoneTimestamp when the service item was updated.
visibilitybigint1 denotes draft and 2 denotes published.