theapsgroup/freshservice
steampipe plugin install theapsgroup/freshservice

Table: freshservice_solution_article

Obtain information on Solution Articles stored in the FreshService instance.

Examples

List all solution articles

select
*
from
freshservice_solution_article;

Get a specific solution article by id

select
id,
title,
status
from
freshservice_solution_article
where
id = 269696969;

List all solution articles for a specific solution category

select
a.id,
a.title,
a.status,
c.name as category,
a.views,
a.review_date
from
freshservice_solution_article a
inner join freshservice_solution_category c on a.category_id = c.id;

Schema for freshservice_solution_article

NameTypeOperatorsDescription
_ctxjsonbSteampipe context in JSON form, e.g. connection_name.
agent_idbigintID of the user who created the solution article.
approval_statusbigintApproval status of the solution article.
article_typebigintThe type of the article (1 permanent, 2 work-around).
category_idbigintID of the category under which the solution article is belongs.
created_attimestamp with time zoneTimestamp when the solution article was created.
descriptiontextDescription of the solution article.
folder_idbigint=ID of the folder under which the article is listed.
idbigint=ID of the solution article.
keywordsjsonbArray of keywords that have been associated with the solution article.
positionbigintThe rank of the solution article in the article listing.
review_datetimestamp with time zoneTimestamp when the solution article needs to be reviewed.
statusbigintStatus of the solution article (1 draft, 2 published).
tagsjsonbArray of tags that have been associated with the solution article.
thumbs_downbigintNumber of down-votes for the solution article.
thumbs_upbigintNumber of up-votes for the solution article.
titletextTitle of the solution article.
updated_attimestamp with time zoneTimestamp when the solution article was last updated.
urltextExternal url for the Solution Article.
viewsbigintTotal hit count of the page visits for this solution article.