freshservice_agentfreshservice_agent_rolefreshservice_announcementfreshservice_assetfreshservice_asset_componentfreshservice_asset_contractfreshservice_asset_typefreshservice_business_hourfreshservice_changefreshservice_change_notefreshservice_contractfreshservice_contract_typefreshservice_departmentfreshservice_locationfreshservice_problemfreshservice_problem_notefreshservice_problem_taskfreshservice_problem_timeentryfreshservice_productfreshservice_purchase_orderfreshservice_releasefreshservice_release_notefreshservice_release_taskfreshservice_release_timeentryfreshservice_requesterfreshservice_servicefreshservice_sla_policyfreshservice_softwarefreshservice_software_installationfreshservice_software_userfreshservice_solution_articlefreshservice_solution_categoryfreshservice_solution_folderfreshservice_ticketfreshservice_ticket_conversationfreshservice_ticket_taskfreshservice_ticket_timeentryfreshservice_vendor
Table: freshservice_solution_article
Obtain information on Solution Articles stored in the FreshService instance.
Examples
List all solution articles
select *from freshservice_solution_article;
Get a specific solution article by id
select id, title, statusfrom freshservice_solution_articlewhere id = 269696969;
List all solution articles for a specific solution category
select a.id, a.title, a.status, c.name as category, a.views, a.review_datefrom freshservice_solution_article a inner join freshservice_solution_category c on a.category_id = c.id;
Schema for freshservice_solution_article
Name | Type | Operators | Description |
---|---|---|---|
_ctx | jsonb | Steampipe context in JSON form, e.g. connection_name. | |
agent_id | bigint | ID of the user who created the solution article. | |
approval_status | bigint | Approval status of the solution article. | |
article_type | bigint | The type of the article (1 permanent, 2 work-around). | |
category_id | bigint | ID of the category under which the solution article is belongs. | |
created_at | timestamp with time zone | Timestamp when the solution article was created. | |
description | text | Description of the solution article. | |
folder_id | bigint | = | ID of the folder under which the article is listed. |
id | bigint | = | ID of the solution article. |
keywords | jsonb | Array of keywords that have been associated with the solution article. | |
position | bigint | The rank of the solution article in the article listing. | |
review_date | timestamp with time zone | Timestamp when the solution article needs to be reviewed. | |
status | bigint | Status of the solution article (1 draft, 2 published). | |
tags | jsonb | Array of tags that have been associated with the solution article. | |
thumbs_down | bigint | Number of down-votes for the solution article. | |
thumbs_up | bigint | Number of up-votes for the solution article. | |
title | text | Title of the solution article. | |
updated_at | timestamp with time zone | Timestamp when the solution article was last updated. | |
url | text | External url for the Solution Article. | |
views | bigint | Total hit count of the page visits for this solution article. |